Identification and Assessment of Cost and Effort Criteria for Prioritisation during Root Cause Analysis

Quality Innovation Prosperity

2024 | journal-article

The Quality 4.0 Roadmap: Designing a capability roadmap toward quality management in Industry 4.0

Quality Management Journal

2024 | journal-article

The Quality 4.0 Roadmap: Designing a Capability Roadmap Towards Quality Management in Industry 4.0

Quality Management Journal

2024 | journal-article

In pursuit of the agile organisation: a review and framework development on assessing organisational agility

International Journal of Agile Systems and Management

2024 | journal-article

Operational excellence, organizational culture, and agility: bridging the gap between quality and adaptability

Total Quality Management & Business Excellence

2023 | journal-article

Lean and Industry 4.0: A Review of the Relationship, Its Limitations, and the Path Ahead with Industry 5.0

Machines

2023 | journal-article

From Concept to Industry: Development of a Capability Roadmap Towards Quality 4.0

2023 | conference-paper

Towards Data-Driven, Sustainable Supply Chain Quality Management 5.0 Indicators

2023 | conference-paper

Supply Chain Quality Management and Industry 5.0 - A Literature Review and Analysis

2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

2022 | conference-paper

The Mediating Role of Organizational Culture in Managing the Relationship Between Quality and Innovation: A Conceptual Model Proposal

2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM)

2022 | conference-paper

Sustainability-Focused Excellence: A Novel Model Integrating the Water–Energy–Food Nexus for Agro-Industrial Companies

Sustainability

2022 | journal-article

Quality 4.0: literature review analysis, definition and impacts of the digital transformation process on quality

International Journal of Quality & Reliability Management

2022 | journal-article

Development of a predictive model of financial performance indicators for organizations with Integrated Management Systems, supported in Artificial Neural Networks.

International Conference on Quality Engineering and Management (ICQEM)

2022 | conference-paper

Guest Editor, Special Issue - Quality in the Digital Transformation Era

International Journal of Quality and Reliability Management

2022 | journal-issue

Improving Operational and Sustainability Performance in a Retail Fresh Food Market Using Lean: A Portuguese Case Study

Sustainability

2021 | journal-article

Reducing Shrinkage and Stockouts in a Food Retail Store

Jurnal Teknik Industri

2021 | journal-article

The influence of operational excellence on the culture and agility of organizations: evidence from industry

International Journal of Quality & Reliability Management

2021 | journal-article

Qualidade, sustentabilidade e agilidade

A qualidade que está por vir

2021 | book-chapter

35 years of excellence, and perspectives ahead for excellence 4.0

Total Quality Management and Business Excellence

2021 | journal-article

A new approach to organisational excellence for small and medium enterprises: the QOE-SME model

Total Quality Management and Business Excellence

2021 | journal-article

A Feather in Your Cap: How performance excellence models are doing 30 years later

Quality Progress

2020 | journal-article

A feather in your cap

Quality Progress

2020 | journal-article

ISO 9001 and organizational excellence models in small and medium sized enterprises: Current state and comparative analysis

International Conference on Quality Engineering and Management

2020 | conference-paper

Small and medium enterprises pursuing organizational excellence: A toolkit for improvement

International Conference on Quality Engineering and Management

2020 | conference-paper

Technology and quality management: A review of concepts and opportunities in the digital transformation

International Conference on Quality Engineering and Management

2020 | conference-paper

On Agile Metrics for Operations Management: Measuring and Aligning Agility with Operational Excellence

IEEE International Conference on Industrial Engineering and Engineering Management

2019 | conference-paper

Operational excellence, organisational culture and agility: the missing link?

Total Quality Management and Business Excellence

2019 | journal-article

Business excellence models: Supporting the cultural perspective to operationalize excellence sustainability in manufacturing organizations

Proceedings of the International Conference on Industrial Engineering and Operations Management

2018 | conference-paper

Findings from the First Global Assessment on the current state of organizational excellence

Proceedings of the International Conference on Industrial Engineering and Operations Management

2018 | conference-paper

Quality, excellence and culture in the pursuit of organizational agility

IEEE International Conference on Industrial Engineering and Engineering Management

2018 | conference-paper

Building an agile culture of excellence to address the unstable business environments of the XXI century

Proceedings of the International Conference on Industrial Engineering and Operations Management

2017 | conference-paper

Operational excellence as a means to achieve an enduring capacity to change – revision and evolution of a conceptual model

Procedia Manufacturing

2017 | journal-article

Operational Excellence Programs influence on Organizational Culture Change

2016 | conference-paper

Operational Excellence, Culture Agility: Key concepts to manage Technical Indsutries

MIT Portugal Programa Conference

2016 | conference-poster

Analysis and Improvement of the Inbound Logistic Process in an Eletronics Company of the Automotive Business

2013 | conference-paper